Frequently Asked Questions

Physical orders are packed and shipped within 3-5 business days of payment (occasionally up to 7 during high-volume periods). Domestic USA delivery typically takes 7-14 business days via USPS or UPS depending on destination. We email tracking the moment a shipment goes out. See the Shipping page for full details.

We ship to all 50 US states. International shipping is not currently available; if you're outside the US and want a physical copy, please email info [at] eshomcabinpress.com and we'll see what we can arrange. Digital titles (eBook and audiobook) are available everywhere.

In-stock physical books can be returned within 14 days of delivery in new, unread condition. Return shipping is the buyer's responsibility unless the error was ours; refunds post to your original payment method within 5-7 business days. All returns are inspected — items received used, marked, or damaged are not refunded and won't be shipped back. Print-on-demand books, signed or personalized copies, and merch are made to order and are final sale unless they arrive damaged or defective (contact us within 14 days with clear photos). eBooks, digital downloads, and sale items are always final. See the Returns page for the complete policy.

Yes — both formats ship DRM-free. eBooks are EPUB files you can read on any device that supports EPUB (Apple Books, Kobo, Calibre, Google Play Books, dedicated eReaders, and side-loaded onto Kindle via Send-to-Kindle). Audiobooks are MP3 files you can play in any audio app or device. To help prevent fraud and unauthorized sharing, each download is personalized with your name and watermarked at the file level with your order information — embedded in the EPUB's license page and metadata for eBooks, and in the ID3 tags for audiobooks. The watermarks let us trace any redistributed file back to the original purchase, so please don't share copies with others.

Add items to your cart, then enter your promo code in the field that appears in the cart drawer before checkout. The discount applies automatically when the code is valid. New newsletter subscribers receive a welcome discount code by email.

You automatically get the bigger discount — if an item's sale price already beats your code, the sale price is kept (codes and sale prices don't stack). Promo codes also can't be combined with the free-shipping-over-$50 offer: applying a code means regular shipping rates apply and you keep the code's discount instead. Codes that themselves grant free shipping are the exception.

Click the unsubscribe link at the bottom of any email we've sent you. You'll see a confirmation page with your email shown — click the button to confirm and you'll be removed from the list immediately. Changed your mind? Just sign up again at the bottom of any storefront page.

Yes — our titles are available at Amazon, Barnes & Noble, and other major retailers as Print-On-Demand through IngramSpark distribution. You can also order direct from us at eshomcabinpress.com, which supports the press most directly, ships from Oklahoma, and includes the personalized eBook copy when the title has one.

Yes. Booksellers, libraries, and gift shops can order direct at up to 35% off list price, with no minimum-per-title constraints and a real person on the other end of the email. Our titles are also available through IngramSpark for accounts that order through standard distribution. See the Wholesale page for terms and to get started.

Visit the Order Status page and enter the email you ordered with, plus either your Order ID or the name on the order. You'll see the order status and any tracking number. Your Order ID is on your confirmation email (online orders look like pi_…). Placed an order over the phone or in person? Use the email and the name on the order.

For shipping problems, damaged books, missing orders, or any order-related question, email info [at] eshomcabinpress.com with your order details. We typically respond within 1-2 business days. You can also check the current status anytime on the Order Status page.

We focus on memoir, nonfiction, fiction, and children's books from voices that deserve to be heard but haven't found the right home. We're looking for work that's honest, specific, and hard to look away from. See our Submissions page for the current call.

Yes — we read every submission that comes through our Submissions page. Please use the form rather than emailing manuscripts directly so we can track and respond properly.

We aim to respond to every submission within 6-12 weeks. If you haven't heard from us by 12 weeks, please feel free to follow up via info [at] eshomcabinpress.com.

Industry standards for indie press royalties run roughly 10-15% on print and 25-50% on digital, depending on format and distribution channel. We aim to be competitive with those benchmarks, but the actual rate is negotiated per book at contract — there is no one-size figure. Specific terms are discussed in writing once we accept a manuscript.

Yes — we accept simultaneous submissions. Please let us know promptly if your manuscript is accepted elsewhere so we can update our queue.

Due to the volume of submissions we receive, we cannot offer detailed feedback on every manuscript we decline. We respond to every submission with a clear yes or no.

Yes — we consider submissions from anywhere as long as the manuscript is in English. Distribution and royalty payment logistics vary by country and are discussed at contract.

We notify every submitter directly via the email address on file. If it's been longer than our typical review window (12 weeks) and you haven't heard back, please email info [at] eshomcabinpress.com with your submission details and we'll check on it.