Returns & Refunds
In-stock physical books may be returned within 14 days of delivery in new, unread condition.
Our Return Policy
We want you to love what you ordered. If something isn't right, we'll make it right.
In-stock physical books may be returned within 14 days of delivery, provided they are in new, unread condition. To start a return, contact us through our Contact page with your order number and the reason for return — we'll reply within 2 business days with instructions. Return shipping is the buyer's responsibility unless the error was ours.
All returns are inspected on arrival. Any item received used, read, marked, or damaged by the buyer is not eligible for a refund and will not be shipped back.
Damaged or Defective Items
If anything arrives damaged or defective, contact us within 14 days of delivery through our Contact page with your order number and clear photos of the damage. We'll send a replacement; if the item is no longer available, we'll issue a refund. Photos are required for every damage claim.
Made-to-Order Items (Final Sale)
Some items are produced individually for your order and can't be restocked, so they are final sale — no returns or refunds — except when they arrive damaged or defective (with photos, as above):
- Print-on-demand books
- Signed or personalized copies
- Merch and apparel
On made-to-order items we can't accept returns for the wrong size or color ordered, or for buyer's remorse.
Always Final Sale
- eBooks and digital downloads
- Sale or discounted items (unless defective)
- Books that have been read, marked, or damaged by the buyer
Refunds
Once your return is received and inspected, we'll process eligible refunds within 5–7 business days to your original payment method. You'll receive an email confirmation when the refund is issued.